PRIVACY POLICY

Last updated: March 2026

1. Who We Are Batchly Atlanta is a custom logo cookie company based in Atlanta, Georgia. We provide handcrafted, branded cookie products for corporate gifting, events, and client appreciation. Our website is located at batchlyatl.com. For any privacy-related questions, you can reach us at hello@batchlyatl.com.

2. What Information We Collect

Information you give us directly:

  • Your name, email address, phone number, and company name when you fill out our order inquiry or waitlist form

  • Shipping and billing address when placing an order

  • Any custom design files or logos you submit for your cookie order

  • Messages you send us via email, contact form, or direct message on social media

Information collected automatically:

  • Pages you visit on our website and how long you spend on them

  • Your general location (city/region level only)

  • Device type, browser, and operating system

  • How you arrived at our website (e.g. from Instagram, Google, a direct link)

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your cookie orders

  • Follow up on inquiries and quotes

  • Send waitlist notifications and launch announcements

  • Send order confirmations and updates

  • Improve our website and marketing based on how visitors use the site

  • Comply with legal and tax obligations as a registered Georgia business

We will never sell your personal information to third parties. Ever.

4. How We Share Your Information

We only share your information with trusted third-party services that help us run our business. These include:

  • Squarespace — our website platform, which collects analytics and hosts our forms

  • Square — our payment and invoicing platform for processing orders

  • Google Analytics — anonymous website traffic analysis

  • Meta (Instagram/Facebook) — we may use the Meta Pixel to measure how visitors reach our site from social media

  • Mailchimp / Klaviyo — email marketing platform for waitlist and launch communications

Each of these services has their own privacy policy and data handling practices.

5. Cookies & Tracking

Our website uses cookies to function properly and to help us understand how visitors use the site. For full details on what cookies we use and how to manage them, please see our Cookie Policy.

6. Your Logo & Design Files

When you submit a logo or brand file for your cookie order, we use it solely to fulfill your order. We do not share, sell, or repurpose your brand assets. Files are retained only as long as necessary to complete your order and handle any follow-up reorders.

We may photograph finished cookie products for our own portfolio and marketing purposes. If your order includes a recognizable brand logo and you prefer we do not share photos publicly, please let us know at the time of ordering.

7. Data Retention

We retain your personal information for as long as necessary to fulfill orders, maintain business records, and comply with Georgia state and federal tax requirements. You may request deletion of your data at any time by emailing us at hello@batchlyatl.com.

8. Your Rights

Depending on where you are located, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Opt out of marketing emails at any time (every email we send includes an unsubscribe link)

To exercise any of these rights, email us at hello@batchlyatl.com and we'll respond within 5 business days.

9. Children's Privacy

Our website and services are intended for business and adult use only. We do not knowingly collect personal information from anyone under the age of 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time as our business grows or as legal requirements change. When we do, we'll update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

📧 hello@batchlyatl.com 🌐 batchlyatl.com 📍 Atlanta, Georgia